Frequently asked questions.

  • Yes! We have classes for all bodies, and we want to meet you where you’re at. If you look under the class descriptions you’ll get a better idea of the level of practice for each type of class we offer.

  • Yes! Reserve your spot through our “Book a class” page to ensure we have room for you!

    If you need assistance with booking your class, send us an email to info@veritymovementwellness.com

    • Hydrate, Hydrate, Hydrate: Drink plenty of water before your class, aiming for at least 16-20 oz. It helps your body stay cool and ready to sweat!

    • Wear the Right Gear: Lightweight, moisture-wicking clothing is your best friend. Think tank tops, leggings, or shorts—anything that lets your body breathe.

    • Eat Light: A light snack is great, but avoid heavy meals right before class. Think a piece of fruit, nuts, or a smoothie.

    • Arrival: Arriving 10 minutes before class starts lets you settle in, adjust to the heat, and prepare mentally for a transformative experience.

    • Mindset: Get into the zone! Take a few deep breaths, set an intention for your practice, and let go of any stress. This is your time to shine!

  • Your yoga mat and a water bottle are the essentials! We do have a few curtesy Bmats available for use, but they’re first come first serve.

    *If you’re attending a warm or hot movement class, we would recommend bringing a towel!

  • CANCELLATION POLICY

    At VERITY Movement & Wellness, we strive to maintain a fair and respectful experience for all members and instructors. Please take a moment to review our cancellation policies for both our Mat Studio and Reformer Room classes. 

    Please be aware: 

    • Scheduling and rebooking/cancelling classes is the responsibility of VERITY members. We encourage all members to plan accordingly to ensure their availability for the classes they have registered for (sometimes weeks/months in advance), so as to avoid late cancellation fees.

    • Reminder emails, advising members of their registration in an upcoming class will be sent out 24 hours prior to 

    • If the required notice-period for class cancellation has past, and a member becomes aware that unfortunately they will not be able to attend class; as a courtesy, we kindly ask that the member contacts VERITY as promptly as possible via email at : info@veritymovementwellness.com, to advise they won’t be present in class.

    • If you join a waitlisted class and a spot becomes available, you will be automatically added to the class up to 2 hours prior to the scheduled start time.

      We ask that members actively manage their waitlist bookings. If you are no longer able to attend, or book into another class, please remove yourself from the waitlist in advance.

      Please note: once you are added to the class from the waitlist, our standard cancellation policy applies. Late cancellations or no-shows will result in applicable fees or loss of class credit.

    MAT STUDIO CLASSES

    Single Classes (ie. Drop-Ins)

    • We require at least 24 hours’ notice to cancel a mat class. If you do not show up or fail to provide the required notice, you will be charged the full class fee of $22+HST.

    Class Packs

    • All classes must be used within 6 months of the purchase date.

    • 24 hours’ notice is required for cancellations.

    • Late cancellations or no-shows will result in the class being deducted from your pack.

    Unlimited Monthly Memberships

    • 12 hours’ notice is required to cancel a class.

    • Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file.

    Auto-Renew Unlimited Monthly Memberships

    • This membership auto-renews every month and requires a minimum 4-month commitment.

    • To cancel membership, please provide 7 days’ notice via email at info@veritymovementwellness.com. If cancellation is prior to the 4-month minimum, a $100 fee will be applied and charged to your card on file.

    • Late cancellations or no-shows (less than 12 hours' notice) will result in a $12 fee, charged to your card on file.

    Yearly Memberships 

    • Yearly memberships are valid for 365 days from the date of purchase. Please note that pauses, holds, or cancellations are NOT permitted during the membership period.

    • 12 hours' notice is required to cancel a class.

    • Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file.

    REFORMER ROOM CLASSES

    Single Classes (ie. Drop-Ins)

    • A minimum of 24 hours' notice is required to cancel. No-shows or late cancellations will be charged the full class fee of $28+HST.

    Class Packs

    • All reformer classes must be used within 6 months of the purchase date.

    • 24 hours' notice is required to cancel.

    • Late cancellations or no-shows will result in the class being deducted from your pack.

    Reformer Unlimited Memberships

    • 12 hours’ notice is required to cancel a class.

    • Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file.

    If you have any questions, please don’t hesitate to reach out to us at info@veritymovementwellness.com — we’re happy to help!

  • All class packs and memberships are for your use only, they cannot be transferred to another person.