Frequently asked questions.

Getting Started:

  • Welcome! We're so happy you're here! Whether you're completely new to movement or just trying a new style of class, we have options for every experience level.

    In our Mat Studio, some great beginner-friendly options include:

    • Yoga: Yin Yoga or Flow & Stretch

    • Pilates: Pilates I

    • Fitness: Tabata

    In our Reformer Room, we recommend starting with Reformer Foundations, which introduces you to the Reformer machine, its movements and the fundamentals of Reformer Pilates.

    We also list the experience level directly in each class description when booking. Be sure to check the class level before reserving your spot so you can find the best fit for you!

  • Not at all! Our classes welcome a range of experience levels, and everyone starts somewhere. We offer beginner-friendly class options, along with a variety of classes to suit different experience levels. Our instructors provide modifications and variations to help you work at a level that feels right for your body.

    When booking, be sure to check the class level listed in the description so you can choose a class that best suits your experience and comfort level. If you're unsure where to start, we're always happy to help!

  • VERITY has two separate studio spaces located right beside each other, each offering a different style of movement.

    Our Mat Studio focuses on mat-based classes, where you'll use your own body weight or props to build strength, stability, flexibility and endurance. Class styles include Pilates, Fitness, and Yoga.

    Our Reformer Room focuses on Reformer Fitness using specialized machines called Reformers. These machines use springs, resistance and a moving carriage to create a unique, full-body workout that challenges your strength, control and stability.

    Both studios offer their own unique experience, and we'd love for you to explore both!

  • Yes! Reserve your spot through our “Book a class” page to ensure we have room for you!

    If you need assistance with booking your class, send us an email to info@veritymovementwellness.com

    • Hydrate, Hydrate, Hydrate: Drink plenty of water before your class, aiming for at least 16-20 oz. It helps your body stay cool and ready to sweat!

    • Wear the Right Gear: Lightweight, moisture-wicking clothing is your best friend. Think tank tops, leggings, or shorts—anything that lets your body breathe.

    • Eat Light: A light snack is great, but avoid heavy meals right before class. Think a piece of fruit, nuts, or a smoothie.

    • Arrival: Arriving 10 minutes before class starts lets you settle in, adjust to the heat, and prepare mentally for a transformative experience.

    • Mindset: Get into the zone! Take a few deep breaths, set an intention for your practice, and let go of any stress. This is your time to shine!

Your First Visit:

  • Where is VERITY located?

    We have two studio spaces located at:

    • Mat Studio: 898 Queen Street, Kincardine.

    • Reformer Room: 900 Queen Street, Kincardine.

    Both studios are located right beside each other in downtown Kincardine.

  • Parking is available in the parking lot behind the building and along Queen Street. Please be mindful of designated parking spaces belonging to neighbouring businesses.

  • Our studio doors open 15 minutes before class begins. We recommend arriving 5–10 minutes early, especially if it's your first visit, so you have time to get settled, meet your instructor and familiarize yourself with the space.

    Our doors lock promptly at class start time, and late entry is not permitted.

  • For Mat Studio classes, please bring your own yoga mat. We have a limited number of mats available if needed. We recommend bringing a water bottle, and a towel especially if attending warm or hot classes!

    For Reformer classes, we recommend bringing a water bottle and grip socks. No yoga mat needed.

Classes & Memberships:

  • Yes! We offer introductory packages to help you experience VERITY and explore our classes.

    • Mat Studio: 14-Day Unlimited Intro Membership – $49.

    • Reformer Room: 7-Day Unlimited Intro Membership – $65.

    Please note that these are separate introductory memberships, and each is valid only for its respective studio.

  • CANCELLATION POLICY

    At VERITY Movement & Wellness, we strive to maintain a fair and respectful experience for all members and instructors. Please take a moment to review our cancellation policies for both our Mat Studio and Reformer Room classes. 

    Please be aware: 

    • Scheduling and rebooking/cancelling classes is the responsibility of VERITY members. We encourage all members to plan accordingly to ensure their availability for the classes they have registered for (sometimes weeks/months in advance), so as to avoid late cancellation fees.

    • Reminder emails, advising members of their registration in an upcoming class will be sent out 24 hours prior to 

    • If the required notice-period for class cancellation has past, and a member becomes aware that unfortunately they will not be able to attend class; as a courtesy, we kindly ask that the member contacts VERITY as promptly as possible via email at : info@veritymovementwellness.com, to advise they won’t be present in class.

    • If you join a waitlisted class and a spot becomes available, you will be automatically added to the class up to 2 hours prior to the scheduled start time.

      We ask that members actively manage their waitlist bookings. If you are no longer able to attend, or book into another class, please remove yourself from the waitlist in advance.

      Please note: once you are added to the class from the waitlist, our standard cancellation policy applies. Late cancellations or no-shows will result in applicable fees or loss of class credit.

    MAT STUDIO CLASSES

    Single Classes (ie. Drop-Ins)

    • We require at least 24 hours’ notice to cancel a mat class. If you do not show up or fail to provide the required notice, you will be charged the full class fee of $22+HST.

    Class Packs

    • All classes must be used within 6 months of the purchase date.

    • 24 hours’ notice is required for cancellations.

    • Late cancellations or no-shows will result in the class being deducted from your pack.

    Unlimited Monthly Memberships

    • 12 hours’ notice is required to cancel a class.

    • Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file.

    Auto-Renew Unlimited Monthly Memberships

    • This membership auto-renews every month and requires a minimum 4-month commitment.

    • To cancel membership, please provide 7 days’ notice via email at info@veritymovementwellness.com. If cancellation is prior to the 4-month minimum, a $100 fee will be applied and charged to your card on file.

    • Late cancellations or no-shows (less than 12 hours' notice) will result in a $12 fee, charged to your card on file.

    Yearly Memberships 

    • Yearly memberships are valid for 365 days from the date of purchase. Please note that pauses, holds, or cancellations are NOT permitted during the membership period.

    • 12 hours' notice is required to cancel a class.

    • Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file.

    REFORMER ROOM CLASSES

    Single Classes (ie. Drop-Ins)

    • A minimum of 24 hours' notice is required to cancel. No-shows or late cancellations will be charged the full class fee of $28+HST.

    Class Packs

    • All reformer classes must be used within 6 months of the purchase date.

    • 24 hours' notice is required to cancel.

    • Late cancellations or no-shows will result in the class being deducted from your pack.

    Reformer Unlimited Memberships

    • 12 hours’ notice is required to cancel a class.

    • Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file.

    If you have any questions, please don’t hesitate to reach out to us at info@veritymovementwellness.com — we’re happy to help!

  • All class packs and memberships are for your use only, they cannot be transferred to another person.

  • Our Mat Studio and Reformer Room operate with separate memberships and class packages. A Mat membership or class pack cannot be used toward Reformer classes, and vice versa.

    If you're interested in experiencing both spaces, we recommend checking out the available membership options for each studio!

  • We ask everyone to arrive on time. Our doors lock at the scheduled class start time, and late entry is not permitted. This helps us maintain a safe, uninterrupted experience for everyone.

  • You can join the waitlist directly through the VERITY app. If a spot becomes available, you'll automatically be added to the class up to 2 hours before its scheduled start time.

    If you're added, you'll receive a notification, so keep an eye on your app!