Frequently asked questions.

  • Yes! We have classes for all bodies, and we want to meet you where you’re at. If you look under the class descriptions you’ll get a better idea of the level of practice for each type of class we offer.

  • Yes! Reserve your spot through our “Book a class” page to ensure we have room for you!

    If you need assistance with booking your class, send us an email to info@veritymovementwellness.com

    • Hydrate, Hydrate, Hydrate: Drink plenty of water before your class, aiming for at least 16-20 oz. It helps your body stay cool and ready to sweat!

    • Wear the Right Gear: Lightweight, moisture-wicking clothing is your best friend. Think tank tops, leggings, or shorts—anything that lets your body breathe.

    • Eat Light: A light snack is great, but avoid heavy meals right before class. Think a piece of fruit, nuts, or a smoothie.

    • Arrival: Arriving 10 minutes before class starts lets you settle in, adjust to the heat, and prepare mentally for a transformative experience.

    • Mindset: Get into the zone! Take a few deep breaths, set an intention for your practice, and let go of any stress. This is your time to shine!

  • Your yoga mat and a water bottle are the essentials! We do have a few curtesy Bmats available for use, but they’re first come first serve.

    *If you’re attending a warm or hot movement class, we would recommend bringing a towel!

  • CANCELLATION POLICY

    At VERITY Movement & Wellness, we strive to maintain a fair and respectful experience for all members and instructors. Please take a moment to review our cancellation policies for both our Mat Studio and Reformer Room classes. 

    Please be aware: 

    • Scheduling and rebooking/cancelling classes is the responsibility of VERITY members. We encourage all members to plan accordingly to ensure their availability for the classes they have registered for (sometimes weeks/months in advance), so as to avoid late cancellation fees.

    • Reminder emails, advising members of their registration in an upcoming class will be sent out 24 hours prior to 

    • If the required notice-period for class cancellation has past, and a member becomes aware that unfortunately they will not be able to attend class; as a courtesy, we kindly ask that the member contacts VERITY as promptly as possible via email at : info@veritymovementwellness.com, to advise they won’t be present in class.

    MAT STUDIO CLASSES

    Single Classes (ie. Drop-Ins)

    • We require at least 24 hours’ notice to cancel a mat class. If you do not show up or fail to provide the required notice, you will be charged the full class fee of $22+HST.

    Class Packs

    • All classes must be used within 6 months of the purchase date.

    • 12 hours’ notice is required for cancellations.

    • Late cancellations or no-shows will result in the class being deducted from your pack.

    Unlimited Monthly Memberships

    • 12 hours’ notice is required to cancel a class.

    • Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file.

    Auto-Renew Unlimited Monthly Memberships

    • This membership auto-renews every month and requires a minimum 4-month commitment.

    • To cancel membership, please provide 7 days’ notice via email at info@veritymovementwellness.com. If cancellation is prior to the 4-month minimum, a $100 fee will be applied and charged to your card on file.

    • Late cancellations or no-shows (less than 12 hours' notice) will result in a $12 fee, charged to your card on file.

    Yearly Memberships 

    • Yearly memberships are valid for 365 days from the date of purchase. Please note that pauses, holds, or cancellations are NOT permitted during the membership period.

    • 12 hours' notice is required to cancel a class.

    • Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file.

    REFORMER ROOM CLASSES

    Single Classes (ie. Drop-Ins)

    • A minimum of 24 hours' notice is required to cancel. No-shows or late cancellations will be charged the full class fee of $28+HST.

    Class Packs + Yearly Reformer Add-On’s

    • All reformer classes must be used within 6 months of the purchase date.

    • 24 hours' notice is required to cancel.

    • Late cancellations or no-shows will result in the class being deducted from your pack.

    Double-Down: Unlimited Mat + 4 Reformer Classes

    • 12 hours' notice is required to cancel a Mat Studio class. 

    • 24 hours’ notice is required to cancel a Reformer Room class.

    • Mat Studio: Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file

    • Reformer Room: Late cancellations or no-shows will result in the class being deducted from the 4 classes included in the Double Down Membership.

    Auto-Renew Double-Down: Unlimited Mat + 4 Reformer Classes

    • This membership auto-renews every month and requires a minimum 4-month commitment.

    • To cancel membership, please provide 7 days' notice via email at info@veritymovementwellness.com. If cancellation is prior to the 4-month minimum, a $100 fee will be applied and charged to your card on file.

    • Mat Studio: Late cancellations or no-shows will incur a $12 fee, charged to the credit card on file

    • Reformer Room: Late cancellations or no-shows will result in the class being deducted from the 4 classes included in the Double Down Membership.

    If you have any questions, please don’t hesitate to reach out to us at info@veritymovementwellness.com — we’re happy to help!

  • All class packs and memberships (other than our couples packages, of course) are for your use only, they cannot be transferred to another person.